Apotex Carved and Crafted Policies

Allergies

We attempt to provide nutrition and ingredient information that is as complete as possible. Products may change without our knowledge and menu items are prepared in close proximity to other ingredients that may result in cross-contact with ingredients not listed, including allergens.

Dietary Restrictions

As Canada’s largest foodservice provider, we have a significant impact on the health and well-being of our guests. Our commitment to encouraging healthy living embraces the power of food and the empowerment of individuals to achieve their health goals. The icons are used throughout the menu to indicate menu items that are Vegetarian and Vegan and Whole Grain. Additionally, all our eggs are free run, cage free./p>

Placing Orders

We request that all orders are placed through online ordering system, two (2) business days prior to your delivery date and time. Specialty items may require additional notice, please give us a call to discuss. Every effort will be made to accommodate any orders placed after the deadline but is not guaranteed to be fulfilled. For orders over 60 people please provide minimum seven (7) business days notice.

Cancelling Orders

Cancellations must be received in a timely manner; we understand that things happen and sometimes are out of your control. However, a minimum of 24 hours’ notice must be given to avoid an associated charge. For functions over 60 people cancellation must be received within 3 business days.

Delivery Commitment

Every effort is made to exceed our clients’ expectations, your order will be delivered as close to the time requested, however, should we need to adjust this time due to unforeseen circumstances a representative will call to let you know in a timely manner.

Delivery Minimums

We are currently requesting a 12-person minimum on any order, or a minimum spend of $250 prior to delivery and applicable taxes however, If your event is less than the listed minimums, we do have catering vouchers available. We are thrilled to accommodate your group in our dining areas

Pricing Guidelines

All items are priced per person, except where indicated, and are based on a minimum of items per menu item. Multiple options and/or flavors can be chosen only when indicated. Adjustment to the amount of vegetarian and/or vegan options can be changed upon your request.

Additional Charges

Based on Client request with Catering style (Requiring renting China), there will be an additional Rental Fee added. Fee will be provided along with Catering quote.

Labour charges will be added, based on sizing of the function. Functions over 30 people, will include a Staff Member. $35/hr, 1 Staff. A fee will be provided along with Catering quote.

Apotex - Signet & Weston
150 Signet
North York, ON L4C 5H2